Terms of Service

Section 1 — Service Overview

RAWTRAK LLC ("Company") provides music distribution, marketing, and automated royalty services for independent musicians. By using this service, you agree to these terms.

Section 2 — Eligibility

1. This service is available to individuals aged 18 or older, or legally established entities. 2. Users under the age of 18 must obtain written consent from a parent or legal guardian before using the service. 3. All information provided during registration must be accurate and up-to-date. Providing false information may result in account suspension.

Section 3 — Copyright & Content Responsibility

1. You must own or have obtained all necessary rights and licenses for any music you upload for distribution. 2. For cover songs, you must obtain a mechanical license from the original rights holder prior to upload. You bear full responsibility for compliance. 3. Unauthorized uploading, copyright infringement, or false reporting of AI-generated content is strictly prohibited. The artist bears full legal responsibility for any claims arising from their content. 4. The Company uses technologies such as ACRCloud to perform pre-upload copyright screening and may block content that matches existing copyrighted works.

Section 4 — AI-Generated Content Policy

1. Music created or assisted by AI tools (e.g., Suno, Udio) must be disclosed upon submission. 2. Failure to disclose AI-generated content may result in immediate release removal and permanent account suspension without prior warning. 3. Bulk uploading of low-quality AI content (spam) will result in immediate account termination and clawback of associated revenues. 4. The Company employs AI detection technology to automatically screen content and may refuse distribution based on the results.

Section 5 — Fees & Royalties

1. Starter Plan: A 15% service fee is deducted from streaming revenue. 2. Pro Plan: $14.99/month for 100% royalty payout with no service fee. 3. Payouts are calculated at the end of each month and distributed via Stripe Connect by the 15th of the following month. 4. Minimum Payout Threshold: If monthly earnings are below $10, the balance will roll over to the next payout cycle until the $10 threshold is met. Rolled-over earnings never expire. 5. The Company does not store bank account details directly. All payment information is securely managed by Stripe. 6. The Company is not liable for payout delays caused by DSP settlement delays, but will notify artists when such delays occur.

Section 6 — Artificial Streaming

1. Any artificial streaming detected by DSPs (bots, streaming farms, or other manipulated plays) will result in the immediate freezing and clawback of associated royalties. 2. The Company will notify the artist of any detected violations. Distribution of affected releases may be suspended per DSP policies. 3. Any fines, fees, or damages incurred by the Company as a result of an artist's artificial streaming activity may be charged to the artist.

Section 7 — Distribution License

1. The artist grants the Company a non-exclusive license to distribute, stream, and sell the music across all global DSPs. 2. This license is valid for the duration of the artist's use of the service and terminates upon service cancellation or content removal request. 3. As a non-exclusive license, the artist may simultaneously distribute the same content through other distributors. However, the artist assumes full responsibility for any DSP conflicts arising from duplicate distribution.

Section 8 — Account Cancellation & Withdrawal

1. Artists may cancel their account at any time through account settings. 2. Upon cancellation, the Company will initiate takedown of the artist's content from all DSPs within 30 days. Full removal may take up to 60 days depending on individual DSP processing times. 3. Any unpaid royalties earned up to the date of cancellation will be settled normally. 4. If residual royalties from previously distributed content are received from DSPs after cancellation, such earnings will be included in the final payout.

Section 9 — Account Suspension & Appeals

1. The Company may suspend or permanently terminate an artist's account upon confirmed violation of these terms. 2. Suspended artists may submit an appeal to support@rawtrak.com within 14 days of receiving the suspension notice. 3. The Company will review and respond to appeals within 14 business days. 4. If the suspension is found to be a false positive, the account will be restored immediately and any royalties withheld during the suspension period will be paid out normally.

Section 10 — Service Modifications & Termination

1. The Company may modify, suspend, or terminate all or part of the service at any time. 2. For significant service changes, the Company will provide at least 30 days' notice via registered email or in-service notification. 3. In the event of service termination, the Company will provide artists with a reasonable period (minimum 60 days) to download their content and data. 4. Any unpaid royalties earned up to the date of service termination will be settled normally.

Section 11 — Limitation of Liability

1. The Company is not liable for damages resulting from causes beyond its reasonable control, including DSP outages, settlement delays, or policy changes. 2. The Company's total aggregate liability to any artist shall not exceed the total fees or subscription payments made by that artist to the Company in the preceding 12 months. 3. The Company does not warrant the legality of content uploaded by artists. All copyright disputes are the sole responsibility of the artist.

Section 12 — Changes to Terms

1. The Company may update these terms from time to time, with at least 14 days' notice to artists. 2. Artists who do not agree to the updated terms may cancel their service within the notice period. 3. Continued use of the service after the notice period constitutes acceptance of the updated terms.

Section 13 — Governing Law & Jurisdiction

1. These terms are governed by the laws of the State of Delaware, USA. 2. Any disputes arising from or relating to this service shall be subject to the jurisdiction of the courts of Delaware. 3. Prior to litigation, both parties agree to engage in 30 days of good-faith negotiation to attempt resolution.

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